Terms of Use

We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us.

Terms of Website Use

These Terms of Use (together with the documents referred to in it) tell you the terms of use on which you may make use of our website people.io (the "Site"), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. people.io UK Ltd (“people.io”, “us”, or “we”) collects, uses, and processes the personal and other information that you make available to us on the Site, related mobile applications, and other services (collectively, the “Services”).

people.io is committed to the privacy of its users and these Terms of Use are designed to protect you and other users of our Services.

Please read these Terms of Use carefully before you start to use our Site, as these will apply to your use of the Site and its Services. As set out below, breach of these Terms of Use may result in your account with the Site being terminated. We recommend that you print a copy of this for future reference.

By using the Site, you confirm that you accept these Terms of Use and that you agree to comply with them.

If you do not agree to these Terms of Use, you must not use the Site.

By using our Site or any of our Services, you represent that you are at least 18 years old and hereby indicate your unconditional acceptance of these terms.

By accessing or using the Services, you signify that you have read, understood and agree to be bound by these Terms of Use, regardless of whether or not you are a registered member of the Site or our Services.

Other Applicable Terms

These Terms of Use refer to our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information About Us

The Site is a website owned and operated by people.io UK Ltd, and is intended to empower its users with respect to their personal information. people.io UK Ltd is a private limited company incorporated in England and Wales under company number 10400122 and has its registered office at 35 Ballards Lane, London, N3 1XW.

Changes To These Terms

We may revise these Terms of Use at any time by amending this page. If we do this, we will notify you of the changed Terms of Use and will indicate at the top of this page the date the Terms of Use were last changed.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

You understand and agree that your continued use of the Services and/or Site constitutes your acceptance of the new Terms of Use.

Changes to Our Site

We may update the Site and/or Services from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that the Site and/or the Services, or any content on it, will be free from errors or omissions.

Accessing Our Site

The Site is made available free of charge.

We do not guarantee that the Site and/or the Services, or any content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Site.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through the Site is appropriate or available in other locations. We may limit the availability of the Site or any of the Services to any person or geographic area at any time. If you choose to access our site from outside the European United Kingdom, you do so at your own risk.


At any time and in our sole discretion, with or without notice, people.io may terminate your membership of the Site, delete your profile and any content or information that you have posted on or through the Services and/or prohibit you from using or accessing the Site and/or Services for no reason or any reason, including without limitation if people.io reasonably believes that you have violated any of these Terms of Use.

At any time in your sole discretion, with or without notice, you may terminate your membership. Even after your right to use the Site and/or Services is terminated or suspended, these Terms of Use will remain enforceable against you.


people.io has absolute discretion concerning the distribution and/or redemption of user credits acquired through the Site. Credits acquired by a user through the Site will be cancelled, at people.io’s discretion, where a user’s membership of the Site has been terminated where we believe there has been fraud or other unlawful behaviour; or (ii) where people.io has reasonable belief that a user has breached these Terms of Use.

Your Account and Password

In order to access certain portions and features of the Site, you are required to register as a member. In connection with such registration, you agree to provide accurate, current, and complete information about you as may be prompted by any registration forms on the Site. You agree to maintain and promptly update this information to keep it accurate, current, and complete.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must maintain the security of your identification and password and not share them with any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

You agree that you are fully responsible for all uses of your account and for any actions performed using your account, in each case by your or any third party. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

Receiving Alerts

As a registered user of the Site, you agree to receive emails and alerts from us regarding the Services. You accept that, on occasion, you may receive automatic alerts, push notifications, SMS or email messages containing information about the Services, our third party brand partners, and ways in which we seek to enhance the Services.

Automatic alerts may be sent to you following certain changes made to your account such as any changes to your account information.

Users have control over a number of voluntary account alerts that can be turned on/off by default as part of the Services. You may opt-out from receiving certain information by emailing [email protected] or selecting "unsubscribe" in the applicable email / notification. You can customise, deactivate, or reactivate some of the information you receive.

Data Aggregation

By choosing to use our Services, you accept the following terms:

  • Retrieval of data. You authorise us and our third party service providers to access third party accounts designated by you. The Services allow and require connection to your third party platforms for the purposes of identity verification and the creation of meta data used in audience segmentation. You accept that the Services and its third party service providers will import your data from third party platforms for specified purposes (e.g., the retrieval of financial data in order to identify your purchase patterns through the Site).

  • Management of data. You authorise us to manage and summarise your information in connection with your use of the Services. You retain ownership of any intellectual property rights that you hold in your data. You accept that some features of the Services may require access to information that can be imported from third party platforms (e.g., social media platforms, and financial institutions). Our Privacy Policy which is available at http://people.io/en/UK/privacy-policy.html describes how we collect and use your information in connection with the Services.

  • Licensing of data. We enable you to license your data to third party brands (e.g., retailers, online companies, and other third parties) that may use the Site to provide you with updates, offers and promotions. Certain offers and promotions may be made in following an exchange of certain information about you. It is your choice whether to accept, reject, or not respond to a request by the Site for more information about you. We act as an intermediary for third party brands to communicate with you and your personal information never leaves people.io.

  • Aggregating data. Aggregated data is information that people.io generates from individuals' information but subsequently maintains and uses in a way that combines (i.e., aggregates) information about numerous other individuals so that no individual can be identified. You accept that people.io can aggregate your data so that such aggregated data does not identify you specifically, and that people.io may analyse, copy, disclose, and use such aggregated data for any purpose within legal limit.

  • Accuracy of data. You agree not to misrepresent your identity or account information and you agree to provide true, accurate, current, and complete information about both you and your respective accounts with third party platforms.

  • Loss of data. people.io is not responsible for maintaining and protecting a separate and permanent record of your data. people.io is not liable for any loss or damage to your data or for restoring or backing-up your data.

  • Liability. As mentioned elsewhere, people.io is an intermediary between you and third party brands and we are not responsible for the content of your data, any statements, services, offers, or other information communicated through the Site by users or third party brands.

Intellectual Property Rights

Except with respect to your data and third party content, we are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these Terms of Use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No Reliance on Information

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

Uploading Data to Our Site

Whenever you make use of a feature that allows you to upload data to the Site, you represent and warrant that none of your data does or will (i) violate or infringe the rights of any third party, including intellectual property rights, privacy, or other personal or proprietary rights, or (ii) contain harmful, libellous, defamatory or otherwise unlawful material.

You will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We also have the right to disclose your identity to any third party who in our reasonable belief makes a legitimate claim that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, privacy, or other personal or proprietary rights.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

The views expressed by other users on our Site do not represent our views or values.


While we will use our best endeavours to avoid the occurrence of bugs or viruses, we do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking To Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact [email protected]

Third Party Links and Resources in our Site

The Site contains and you may be sent via the Services (i) links to other third party web sites, (ii) social media platform experiences, or (iii) content belonging to or originating from third parties. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. people.io may display links to other sites and resources based on your information stored with the Service.

We have no control over the contents of those sites or resources and you agree that we are not responsible for the accuracy or availability of such third party web sites, and that we do not endorse and is not liable for any such content. You accept that access or use of third party sites, whether accessed from the Site and/or the Services or not is at your own risk and these Terms of Use will no longer govern. We only recommend that you review the third party's applicable terms and policies, including its privacy and data gathering practices.

Applicable Law

These terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Limitation of our Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or

  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


Use of the Services is available through compatible mobile devices, internet and/or network access, and may require certain software. You agree that you are solely responsible for these requirements, including any applicable updates, changes, and fees with your mobile telecommunications / internet / network / software provider.

You acknowledge that the Site and/or Services may be temporarily unavailable on occasions. people.io assumes no responsibility for any error, omission, deletion, interruption, delay, or defect in the operation of your communications.

Where we make reference to any third party products, services, processes, or other information, this does not constitute or imply endorsement, sponsorship, or recommendation thereof, nor does it imply any affiliation or partnership with people.io.

people.io is not providing, and the Services are not intended to provide, legal, tax, or financial advice.

You expressly understand and agree that your use of the Site and/or Service and all information, products, and other content, including third party content, contained in or accessible from the Site and/or Service is at your sole risk.

Except as set out in this Terms of Use and our Privacy Policy, people.io makes no warranties or representations of any kind that the Site and/or Services will be provided in an uninterrupted, timely, secure, or error-free manner.

Any material downloaded or otherwise obtained through the use of the Site and/or Services is done at your sole risk and you are solely responsible for any damage (including loss of data) that results from the download of any such material.


You agree to indemnify, defend, and hold harmless people.io, its subsidiaries and affiliates, companies within the C8 Management Ltd group, service providers, and each of people.io 's directors, contractors, partners (including third party brands), and employees, from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable legal fees, arising out of or in connection with (i) your data, (ii) any third party content you share on or through the Service, (iii) your use of the Service or infringement by any other user of your account, (iv) your conduct in connect with the Site and/or Service, (v) violation of these Terms of Use or of any law or any third party rights, or (vi) any actions performed using your account.


On termination of these Terms of Use, you will continue to be bound by the provisions above which, by their nature, should survive termination, including, without limitation, ownership provisions, any licences granted by you, warranty disclaimers, indemnities, and limitations of liability.

Contact Us

To contact us, please email [email protected].

Thank you for visiting our site.

Updated 13/01/17 - 18:38